Whirlpool Refrigerator Troubleshooting

You may be having issues with your Whirlpool refrigerator, such as the freezer not freezing or a temperature regulation problem. It may be as easy as the door being ajar or the defrost timer not working. However, you may be dealing with a more complex problem, such as a refrigerator that is constantly running or making a lot of noise. Fortunately, you’ve come to the right place. In this article, we present Whirlpool refrigerator troubleshooting.


Whirlpool Refrigerator Troubleshooting

1. Whirlpool Refrigerator Is Not Cooling Enough

There are several popular part malfunctions that cause a Whirlpool refrigerator freezer to be cold but the refrigerator to be warm. There are, however, few easy repairs that you can do at home.
Most Common SolutionsAlternative Solutions
Reorganize overloaded storage
If the refrigerator was not cold enough, it’s possible because it’s overloaded. When a refrigerator is overloaded with food, cold air cannot flow properly between compartments and individual products. The refrigerator can’t keep its interior cold without adequate air circulation.
To solve this problem, first, old plastic cans and rotten food should be removed. Using a clean cloth and warm soapy water, clean the interior of the refrigerator. And, reorganize the shelves to improve ventilation.
Replace faulty evaporator fan motor
When the Whirlpool refrigerator isn’t cooling properly, a faulty evaporator fan motor is a common cause. The fan that blows cool air over the refrigerator coils is driven by this device. Without this fan, the refrigerant will not cool enough to keep the refrigerator at the desired temperature.
If the evaporator fan blades are difficult to turn or the fan motor is particularly loud, it is most likely damaged. If a failure of continuity may be confirmed with a multimeter, a defective fan motor demands skilled repair.
Clean the condenser coil
The refrigerant is cooled by condenser coils to keep the refrigerator cold. If the coils get clogged with dust and dirt, they may become unable to function properly. As a result, your refrigerator will not get cold, but your freezer will remain at the same temperature. The condenser coils should be cleaned every 6-12 months to maintain cold air in the refrigerator. Clean it with an adequate washcloth with a mild dishwashing cleanser.

Video: Whirlpool Side by Side Refrigerator Not Cooling at all – How to Troubleshoot

2. Whirlpool Refrigerator Is Not Cooling At All

Condenser coils are typically found under the refrigerator. As the refrigerant moves through them, they dissipate heat. If the condenser coils are filthy, they can not efficiently dissipate the heat.
Most Common SolutionsAlternative Solutions
Check the continuity or replace the condenser fan motor
Air is drawn through the condenser coils and over the compressor by the condenser fan motor. The refrigerator would not cool efficiently if the condenser fan motor is not functioning right. Test the fan blade for obstructions to see if the fan motor is faulty. Next, consider spinning the blade of the fan motor by hand. Replace the condenser fan motor if the blade does not rotate freely.
If there are no blockages and the fan blade turns freely, monitor the fan motor for continuity with a multimeter. Replace the condenser fan motor if it does not have continuity.
Start relay replacement
To operate the compressor, the start relay and the start winding function together. The compressor may occasionally fail to operate or may not run at all if the start relay is faulty. As a consequence, the refrigerator would be insufficiently cool. Using a multimeter to check for consistency between the run and start terminal sockets and see if the start relay is weak.
Replace the start relay where there is no consistency between the run and start terminal sockets. Replace the start relay as well if it has a burned odor.
Check the continuity or replace the evaporator fan motor
The evaporator fan motor circulates air through the refrigerator and freezer compartments by drawing air over the evaporator (cooling) coils. The evaporator fan can not distribute cool air to the refrigerator compartment if it is not operating. Try rotating the fan blade by hand to see if the evaporator fan motor is broken.
Remove the fan motor if the fan blade does not spin freely. Ultimately, if the engine is not running at all, use a multimeter to check for continuity of the motor windings. Replace the evaporator fan motor if the coils do not have continuity.
Check the start capacitor
During startup, the start capacitor gives a boost of power to the compressor. The compressor will not start if the start capacitor fails. As an effect, the refrigerator would not be able to keep its temperature. Check the start capacitor with a multimeter to see if it’s faulty. Replace the start capacitor if it is faulty.

3. Whirlpool Refrigerator Ice Maker Not Working

The ice maker can not generate ice cubes effectively if the freezer temperature is over 10 degrees Fahrenheit (-12 degrees Celsius). For the ice maker to operate correctly, the freezer temperature must be set between 0 and 5 degrees Fahrenheit (-18 to -15 degrees Celsius). If the freezer temperature is too high, make sure the condenser coils are clean and the condenser fan is operational.
Most Common SolutionsAlternative Solutions
Check the pressure on the water inlet valve
The water inlet valve is an electrically operated valve that allows water to flow through the dispenser and ice maker. The water inlet valve would not allow water to flow through if it is broken or has inadequate pressure. As a result, the ice machine is unable to produce ice. To work correctly, the valve takes at least 20 psi. Make sure the valve has at least 20 psi of water pressure.
Replace ice maker assembly
It’s possible that one of the ice maker’s components is faulty. You will need to order and repair the complete ice maker assembly so many of the ice maker parts are not available individually. Check the water inlet valve, water pipe, and fan before removing the ice maker assembly.
Replace the ice maker assembly if none of these pieces are broken and the freezer temperature is at least 15 degrees Fahrenheit.
Check the icemaker module
The icemaker module has a motor that spins a tray or cycles the ice ejector arms to remove the cubes into the ice bucket. The ice maker can not produce or distribute ice if the icemaker module is faulty. First, check that the on/off switch is in the on position or that the bail arm is in the down position, depending on the model.
Replace the door switch
When the refrigerator door is open, the door switch locks off the ice and water dispenser. The dispenser would not turn on if the door switch fails. Use a multimeter to inspect the door switch for continuity and to see if it’s broken. Replace the door switch if it does not have consistency when triggered.

Video: Ice Maker Not Making Ice / Whirlpool / What To Check and How To Fix

4. Whirlpool Side-By-Side Refrigerator Not Cooling But Freezer Is Working

The defrost heater assembly is enabled a few times during the day to remove any ice that has formed on the evaporator coils. Frost will begin to collect on the evaporator coils if the defrost heater assembly is faulty, and the coils will become plugged with frost. Here’s the solution to this problem.
Most Common SolutionsAlternative Solutions
Check the evaporator fan motor
The evaporator fan motor might have stopped if the refrigerator isn’t cold enough. The evaporator is a series of coils used in any refrigerator. Based on the model and evaporator positions, the refrigerator may have one or two evaporator fan motors.
The cold air from the coils is circulated in the container by the evaporator fan engine. It is in the freezer side if there is just one evaporator. There will be no cool air in the refrigerator compartment if the fan is not running. It’s possible that the freezer would remain cold.
Check the damper control assembly
To allow the correct amount of cool air into the refrigerator compartment, the air damper control opens and closes. If the damper does not work fully, the refrigerator would not receive sufficiently cool air. Check to see if the damper control is broken or jammed locked.
Test the thermistor
The refrigerator temperature is monitored by the thermistor, which sends the temperature reading to the control board. The compressor and evaporator fan may not operate as needed or may run too rapidly if the thermistor is faulty. Check the thermistor with a multimeter to see if it’s faulty.
The resistance of the thermistor can change in accordance with the temperature of the refrigerator. Change the thermistor if the resistance does not shift or the thermistor does not even have continuity.
Replace the temperature control board
The compressor and fan motors are operated by the temperature control board. If the control board fails, voltage to the compressor and fan motors can be lost. Control boards are frequently misdiagnosed; inspect all of the most typically faulty parts before removing the control board. Try changing the temperature control board if none of the other components are damaged.

Video: Whirlpool Gold Refrigerator Diagnostic And Repair – Fridge Not Cooling

5. Whirlpool Refrigerator Water Dispenser Not Working

If your Whirlpool refrigerator water dispenser is not working, here are your possible problems and solutions.
Most Common SolutionsAlternative Solutions
Thaw the frozen water line if it freezes
Detach the water supply tube at the bottom of the door and blast air into it to see if it’s frozen. If no air passes in, the water supply conduit is frozen. Defrost the water supply tube if it is frozen. And, make sure the freezer is held at the correct temperature. The freezer should be held between 0 and 10 degrees Fahrenheit. If the freezer is too cold, the water may freeze too.
Check the water pressure in your house
There may be a lack of water pressure in your house. Water is supplied to the water dispenser via the water inlet valve. A minimum of 20 psi is needed for the water inlet valve to operate properly. Examine the water flow and pressure to ensure that it is at least 20 psi.
Check the pressure of the water inlet valve
A minimum of 20 psi is needed for the water inlet valve to operate properly. Make sure the valve has at least 20 psi of water pressure. If the water pressure is sufficient, check the water inlet valve for continuity with a multimeter. Replace the water inlet valve if it does not have continuity.
Check for a single or total malfunction of the dispenser control board
Most of the functions of the dispenser device are regulated by the dispenser control board. If the control board malfunctions, the entire dispenser device can lose power. Before checking the control board, verify each of the dispenser modules if only one is not functioning. It’s more likely that a single component has malfunctioned. The control board is more probable to be at fault if the whole dispenser machine is not functioning.
Replace the dispenser switch
The voltage is sent to the dispenser by the dispenser switches. The dispenser would not function if either of the dispenser switches is broken. Using a multimeter, check for consistency in each dispenser transition to see if it’s broken. Replace those dispenser switches that do not have continuity.

Video: Whirlpool Refrigerator Water Dispenser Not Working – How to Repair

6. Whirlpool Refrigerator Temperature Control Not Working

If your Whirlpool refrigerator is brand new, cooling does not happen immediately; it takes a few minutes or even an hour to cool fully. Allow 24 hours from the moment you turn on the cooling system on your new fridge to the time you bring food inside. But if the temperature control continues to not work here are the solutions you can do.
Most Common SolutionsAlternative Solutions
Readjust the temperature
Whirlpool limits the refrigerator cooling power to 37 degrees Fahrenheit at the factory setting (0 degrees F for the freezer). These are also, for the most part, the temperatures at which you want to keep your fridge’s temperature settings.
If you do need to change the temperature to a cooler setting, do so gradually by lowering the control by 1 degree F at a time. Wait 24 hours after lowering the temperature by 1 degree F to see if the gradual adjustment is enough to cool your food. If not, reduce the temperature by 1 degree Fahrenheit and wait another 24 hours, repeating the process if possible.
Clean the condenser coil
A typical remedy for a refrigerator or freezer temperature control that is not working is to clean it out. The condenser coil of a refrigerator reduces extra heat when refrigerant passes through it, maintaining the coil’s efficiency and keeping your refrigerator cold.
Unplug the refrigerator or switch off the circuit breaker that provides electricity to it when attempting to clean the condenser coil. Consult the user manual to find out where the condenser coil is located and how to remove the metal grille or kick plate that surrounds it.
Diagnose the compressor
The problem with a refrigerator compressor that is running but not stable maybe with the compressor or the parts that make it operate, such as the start relay and start capacitor. The compressor flows refrigerant through the condenser coil with the help of a pump.
When the compressor operates, the start relay sends a signal to the start capacitor, which boosts power to the compressor. These parts should be diagnosed, repaired, or replaced by licensed refrigerator technicians.

Video: Whirlpool Refrigerator Repair Temperature thermostat cold Control

Whirlpool Refrigerator Error Codes

These explanations for error codes will assist you in diagnosing a problem with your Whirlpool refrigerator.
CodeMeaningIssueAdvice
E0Ice maker fault (if fitted)The ice maker in my appliance is not working correctly.Call the customer service hotline.
E1Refrigerator sensor faultCall the customer service hotline.
E2Freezer sensor faultThe compartment temperature in my freezer is incorrect.Call the customer service hotline.
E3Defrost sensor faultThe compartment temperature in my fridge is incorrect.Check that the drain pipe and under sink plumbing for any blockages. If the fault continues, call the customer service hotline.
E4Fridge defrost sensor faultThe compartment temperature in my fridge is incorrect.Call the customer service hotline.
E5Freezer defrost sensor faultThe compartment temperature in my freezer is incorrect.Call the customer service hotline.
E6Main control-board and display board faultThe display or controls on my appliance are not operating correctly.Call the customer service hotline.
E7Environmental temperature sensor faultA number of things affecting the temperature in your appliance could be happening if you see this error code displayed.Call the customer service hotline.
E8Environmental temperature sensor faultA number of things affecting the temperature in your appliance could be happening if you see this error code displayed.Call the customer service hotline.
E9Freezer high temperature alarmThe freezer door may have been left open which has resulted in the food in freezer defrosting.Check to see if your door is closed properly. If problem persist, call the customer service hotline.
EEIce maker circuit fault (if fitted)The ice maker in my appliance is not working correctly.Call the customer service hotline.
DD on the refrigerator displayAir damper is stuckUnplug the refrigerator and check for damage to the air damper that regulates air pressure from the freezer to the refrigerator compartment. Fix the air damper if it is damaged.
CC on the refrigerator displayRefrigerator compartment thermistor (temperature sensor) failureIf the refrigerator thermistor wire harness is loose, unplug it and attach it. If the wire harness is broken, it should be replaced. Replace the refrigerator compartment thermistor if the wire harness is in good condition.
CC on the freezer displayFreezer compartment thermistor failureIf the refrigerator thermistor wire harness is loose, unplug it and attach it. If the wire harness is broken, it should be replaced. Replace the refrigerator compartment thermistor if the wire harness is in good condition.

Video: Easy Whirlpool Refrigerator Troubleshooting