Samsung Refrigerator Troubleshooting

Selecting a symptom from the list of common technical Samsung refrigerator troubleshooting is the first step in resolving your Samsung refrigerator problems. Diagnosing the Samsung refrigerator (official website) is just half the battle, so we thought it would be helpful to list them all here. Continue reading to learn about all of the issues the Samsung refrigerators have.

So, What Are the Main Samsung Refrigerator Troubleshooting?

Samsung Refrigerator Troubleshooting

1. Samsung Refrigerator Not Making Ice

There are a few clear and straightforward explanations why your ice maker isn’t producing ice.
The ice maker can not create ice cubes effectively if the freezer temperature is over 10 degrees Fahrenheit (-12 degrees Celsius) (more info about the right temperature for your freezer on thekitchn.com). For the ice maker to operate correctly, the freezer temperature should be set between 0 and 5 degrees Fahrenheit (-18 to -15 degrees Celsius).
If the freezer temperature is too high, make sure the condenser coils are clean and the condenser fan is operational (read about the ideal temperature for refrigerator on topfridge.net).
Most common solutionsAlternative solutions
1. Water inlet valve
The water inlet valve would not allow water to flow through if it is broken or has inadequate pressure. As a result, the ice machine is unable to produce ice. To work correctly, the valve takes at least 20 psi. Make sure the valve has at least 20 psi of water pressure. Check for control to the water inlet valve with a multimeter if the water pressure is adequate.
1. Defective ice maker assembly
You will need to order and repair the complete ice maker assembly because many of the ice maker parts are not available individually. Check the water inlet valve, water pipe, and fan before replacing the ice maker assembly. Replace the ice maker assembly if none of these pieces are broken and the freezer temperature is at least 15 degrees Fahrenheit.
2. Check the icemaker module
The ice maker unit has a motor that spins a tray or cycles the ice ejector arms to eject the ice into the ice bucket. The motorcycles remove the ice cubes when the thermostat or sensor on the ice maker tray approaches around 15 degrees Fahrenheit. The icemaker module sends power to the water inlet valve at the end of the loop to refill the tray with water.
So, make sure the on/off button is turned on or the bail arm is lowered. Check to see if ice crystals are trapped in the ejector blades if the icemaker module has them.
3. Door switch
When the refrigerator door opens, the door switch locks off the ice and water dispenser. The dispenser would not turn on if the door switch fails. Using a multimeter to inspect the door switch for continuity to see if it’s broken. Replace the door switch if it does not have consistency when triggered.

Refrigerator Troubleshooting – How-To-Video – Ice Maker Not Making Ice

2. Samsung Refrigerator Ice Maker Not Dumping Ice

If your refrigerator is not dumping ice, the cubes will shape and fall onto the spindle, which will lift them out but not distribute the ice. The cubes in the next phase will stay frozen in the tray and will either fuse to cubes on the spindle or stay in the tray.
Most common solutionsAlternative solutions
1. Replace the dispenser switch
The voltage is sent to the dispenser by the dispenser switches. The dispenser would not function if either of the dispenser switches is broken. Using a multimeter (more info on thebalancesmb.com) to check for consistency in each dispenser transition to see if it’s broken. Replace those dispenser switches that do not have continuity.
1. Ice crusher blade
If ice has jammed the ice crusher blades, melt the ice with warm water. Fix the ice crusher blades whether they are bent or broken.
2. Actuator
The auger motor and other dispenser components are powered by the dispenser switches, which communicate with the dispenser actuator. If the dispenser actuator fails, the switches can not be activated correctly or at all. Inspect the dispenser actuator and patch it if it is damaged.
3. The malfunctioning dispenser control board
Most of the functions of the dispenser device are regulated by the dispenser control board. If the control board malfunctions, the entire dispenser device can lose strength. Before checking the control board, verify each of the dispenser components if only one is not functioning. It’s more likely that a single component has malfunctioned.
4. Auger motor continuity
The auger motor propels the ice through the dispenser chute by spinning the auger blade. The ice would not move forward and fall down the chute if the auger motor is burnt out or faulty. Remove the ice bucket and spin the bucket auger by hand and see if the auger motor is broken. If the auger spins freely, use a multimeter to check for continuity of the auger motor.

3. Samsung Refrigerator Is Not Cooling Enough

Condenser coils are typically found under the refrigerator (read more about condenser coils on oasis-aircon.com). As the refrigerant moves through them, they dissipate heat. If the condenser coils are filthy, they can not efficiently dissipate the heat. Check the condenser coils to see if they are dirty; if they are, wash them.
Most common solutionsAlternative solutions
1. Faulty condenser fan motor
Air is drawn through the condenser coils and over the radiator by the condenser fan motor. The refrigerator would not cool efficiently if the condenser fan motor is not working properly. Test the fan blade for obstructions to see if the fan motor is faulty. Next, consider spinning the blade of the fan motor by hand. Remove the condenser fan motor if the blade does not rotate freely.
Alternatively, use a multimeter to monitor the fan motor for continuity if there are no blockages and the fan blade turns freely.
1. Check the temperature control board
Another component that can cause a Samsung fridge to stop cooling is the temperature control board, which can be repaired with the right preparation. It’s the component in charge of supplying power to the compressor and fan motors. A faulty control board would not transmit signals, causing the refrigerator to malfunction.
2. Defective evaporator fan motor
Try rotating the fan blade by hand to see if the evaporator fan motor is broken. Replace the fan motor if the fan blade does not spin freely. Often, if the engine is excessively noisy, it can be replaced. Finally, if the engine is not running at all, use a multimeter to check for continuity of the motor windings. In this matter, replace the evaporator fan motor if the windings do not have continuity.
2. Start capacitor
During activation, the start capacitor gives a boost of power to the compressor. The compressor will not function if the start capacitor fails. As a result, the refrigerator would not be able to keep its temperature. Check the start capacitor with a multimeter to see if it’s faulty. Then, replace the start capacitor if it is damaged.
3. Air damper control
The air damper control is another trigger of a Samsung refrigerator that isn’t cooling. It’s the component of your refrigerator that opens and shuts to allow cool air to enter the compartment. It’s in charge of allowing enough air to flow in your fridge to lower the temperature. Make sure the damper control is in good working order.
You may need to repair it if it is stuck closed or does not function when the fridge is turned on.

Video: What to do if your refrigerator is not cooling | Samsung US

4. Samsung refrigerator is not cooling at all

Samsung refrigerators are known for their issues, which include Twin Cooling Plus technology (more info about this technology on official website), evaporator fan failure, and compressor failure. If your Samsung refrigerator is not cooling at all, read the common solutions below.
Most common solutionsAlternative solutions
1. Frosted evaporator coils
Throughout the day, the defrost heater assembly will turn on multiple times. Its sole function is to remove ice that has built up on the evaporator coils. Check the evaporator coils to see if they’re coated with ice and see if this is the problem with your refrigerator. If that’s the case, start checking each component of your defrost device to see which one fails.
1. Broken seal doors
The power of a fridge to cool is limited by the seal on the hinges, so whether they are damaged or have seen better days, this may be the cause of a sudden loss of cool air in the fridge. The seals on your refrigerator are called door gaskets, and they can be quickly replaced for about $50. Check the manual for your Samsung refrigerator to see which gasket to use to repair the outdated, faulty ones.
2. Blockage on air vents
Check to see if an object is closely pressed against the air vents and remove it straight away if you have a very full fridge that is abruptly not cooling. These are normally found at the back of the refrigerator which allows cool air to circulate between the freezer and the refrigerator. If they’re blocked, the air won’t be able to flow properly, allowing it to warm up.
2. Dirty vacuum coil
If you can’t recall the last time you vacuumed your fridge’s coils, even if you’ve never washed it, you should take it out to see if a buildup of dust and dirt is the source of the issue. Remove any dust from beneath and behind the refrigerator by unplugging it by using the hose tool on your cleaner.

5. Samsung Refrigerator Water Dispenser Not Working After Replacing The Filter

Ultimately, if the old refrigerator water filter operated and water flowed naturally from the dispenser, but water now trickles from the dispenser after installing a new filter, consider reinstalling the old filter to see if the new filter is the source of the problem.
Most common solutionsAlternative solutions
1. Check for blockage on the filter
Make sure nothing is covering the small holes where the water will flow into the threaded region where the filter will bind to the refrigerator. The water flow can be obstructed by sections of the current filter’s covering. If something is obstructing the flow, it will result in low flow. You can only get a drip of water if you try and get a bottle of water.
1. Air trapped lines
The air causes a strain or void, preventing the water from flowing out of the dispenser. The dispenser will either produce a little trickle or none at all. A bypass plug should have come standard with your newer refrigerator. This plug can be inserted into the water filter housing to disable the filter entirely. Install the bypass plug and let the water flow for 3 minutes to remove any air or vibration problems along the waterline.
2. Water filter gasket/caulking issue
The gasket/seal may have changed when you replaced the old filter and replaced it with the new filter. The seal is there to keep the filter airtight to prevent leaks. Remove and reinstall the gasket/seal, if necessary. After that, set up the latest filter. Check to see whether the water seal or rubber gasket is appropriately seated and compatible with the filter housing and filter.
2. Saturate the filter
The water pressure will have a rough time soaking the interior of the filter until it is placed. You are supporting the filter by saturating it first by making it damp before installing it. To see how this fixes the issue, soak it in water and reinstall it.
3. Loose or too tight water filter
You may continue to dispense water while simultaneously unscrewing and tightening the filter. By doing so, you’re attempting to determine the exact tightness needed for the filter to function properly. For the water from the dispenser to flow properly, the water filter must often be tightened to an exact tightness in the filter housing.

Video: 5 Reasons Fridge Won’t Dispense Water: Inlet Valve Fix DIY

6. Samsung Refrigerator Freezer Not Freezing

Test the following if your Samsung freezer is not freezing as it should but is still working.
Most common solutionsAlternative solutions
1. Evaporator fan motor
Test for continuity between the windings on the evaporator fan motor. Replace the fan motor if there is no cohesion or if it makes an odd noise.
The evaporator fan is in charge of cooling air throughout the freezer by pulling air over the evaporator coils. Since the fan isn’t working well, the freezer won’t get as cold as it should.
1. Plug/Unplug the compressor
If the compressor is buzzing, it is not the source of the freezer’s lack of freezing. However, if the machine is not humming, unplug it and re-plug it. This should allow the compressor to reload after being reset. However, if this does not restore the compressor’s functionality, you can get the assistance of a refrigerator repair technician.
2. Frost accumulation
Check to see if the edges of the freezer have ice on them. If there is, the evaporator coils can have ice on them. If the coils are frosty, they would be unable to pump cool air into the fridge.
To see if the coils have frost accumulation, open the freezer’s interior back panel; the coils will be visible. If the freezer has an automatic defrost feature, but ice has formed on the coils, one or all of the defrost system’s components is faulty. Contact a specialist to examine the situation, decide which component is triggering the issue, and repair it.
2. Dusty condenser coils
If the condenser coils behind the device are dusty, clean them. Use the vacuum cleaner’s fluffy brush head to scrub them. And, using a soft towel, wipe away any residual soil. Every 3-6 months, repeat the procedure.
Condenser coils that are dirty would be unable to dissipate heat from the unit. This will ultimately reduce the freezer’s cooling capacity.
3. Check the air circulation
Only if there is sufficient air ventilation would the freezer be able to freeze. Often, if there is something in the freezer covering the air vents and stopping the wind from blowing air through, the air would not flow properly.
As a result, make sure the air vents are clear of all obstructions. Reorganize the contents of the freezer to allow more air to circulate and cool the compartment.

Video: Samsung Refrigerator Freezer Not Cooling Properly

7. Display Not Working

At the touch of a button, you can control the internal temperature as well as the configurations on your water and ice dispenser on some Samsung refrigerators with the display panel feature. If the panel stops functioning, go through a list of typical issues before paying for expensive replacements or thinking about repairing the refrigerator altogether.
Most common solutionsOther scenarios
1. Quit demo mode
If “OF” is shown on the display screen, exit the demo mode. To quit Demo mode, press and hold the Energy Saver and Power Freezer buttons at the same time for three seconds. If these buttons aren’t available on your panel, use the Photo Slide and Lighting buttons respectively.
1. When the display looks dim
Depending on the manufacturer, the brightness and color pattern of the refrigerator monitor can vary. The display can appear fuzzy, particularly if the door’s overall color is white. If the character is disabled or not apparent on the show, it is not a malfunction.
2. Unplug the refrigerator
For 10 seconds, unplug the refrigerator. If the display panel is blinking or shows the message “88 88,” reconnect it. This should solve the issue by resetting the CPU.
To switch off the child lock, hold down the “Ice Hold” button for three seconds. When the child lock is on, the buttons on the display panel will not work.
2. If a specific button is not available
If just a single button isn’t working, it may be due to a distance between the button’s contacts. To switch to unlocked, press and hold [Lock/Unlock], then press the button with force.

Video How-To: DIY – Samsung Fridge Locked Display Reset

FAQ

Where is the reset button on the Samsung fridge?

The reset button on a Samsung refrigerator can be found on the control panel or behind the ice bucket on the inside side of the fridge. A reset button is not included on all Samsung refrigerators. In refrigerators with a water filter or an ice maker, Samsung refrigerator reset buttons are popular. The reset button allows you to return your Samsung Refrigerator to its original state of operation.

How do I run diagnostics on my Samsung refrigerator?

For 8-10 seconds, simultaneously click and hold Power Freeze and Power Cool on your monitor before the screen flashes and a chime sounds. If there is an error code, it will be shown on the screen of your refrigerator. If there are several errors, the show will loop through them.

How do I get my Samsung fridge out of forced defrost mode?

Push the Freezer (top left) and Lighting (middle right) buttons together for around 8 seconds before the show goes dark on dispenser versions. Then, before “Fd” appears, click every other button. Once you’ve finished, you must switch off the power to reset.

How do I fix my Samsung 22E error code?

Inadequate airflow ventilation is to blame. Ice build-up clogs the vent damper, resulting in the 22E error code. Switch off the refrigerator to solve the problem. First, examine the vent for the air conditioning system. Alternatively, you can get rid of the clog.

What does error code 41 mean on Samsung refrigerator?

Error 41 denotes a breakdown of communication with the internal modules of Family Hub, the artificial intelligence hub. As a result, the refrigerator ceases to function properly, failing to respond to demands, connecting to the Internet, and losing contact with other Smart Home device components.
The lack of a link or a hardware fault in one of the applications may be the cause. Instead of the number 41, some versions feature code 42, which is followed by internal flickering lights – intermittent blinking of the display.

Video Review: Samsung Refrigerator Common Problems